CONTACT US
Cavarlier
Last updated: 10 July 2026
Need help with your order or have a question about our products? Our customer support team is here to help.
Customer support email
support@cavarlier.com
When contacting us, please include:
• your full name;
• your order number, if applicable;
• the email address used at checkout;
• a clear description of your question or issue;
• photos, if your message relates to a damaged, faulty or incorrect item.
Typical response time
We aim to respond to customer support messages within 24 to 72 business hours. Response times may be longer during sales periods, weekends and public holidays.
Order changes and cancellations
If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.
Returns
For returns, please contact us before sending any item back so we can provide the correct instructions. Items sent back without contacting us first may take longer to process.
Support email
support@cavarlier.com
